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PEOPLE Management & Supervisory Skills

(HRDF Registered Training Provider)
on behalf of
National Kidney Foundation (NKF) of Malaysia
Presents Presents a two-day workshop

Teamwork has become an important part of the working culture and many businesses now look at teamwork skills when evaluating a person for employment. Most companies realize that teamwork is important because either the product is sufficiently complex that it requires a team with multiple skills to produce, and/or a better product will result when a team approach is taken. The most important teamwork skill is the ability to communicate effectively. This includes speaking knowledgeably, tactfully and candidly as well as listening actively with an open mind. Other teamwork skills or traits that correlate with group achievement include commitment to the team, making decisions with objectivity and discipline, thinking intelligently and rigorously, ability to support other team members’ ideas, being humble and grounded and, most important, being unafraid to get involved.

Who Should Attend
CEOs, Directors, General Managers, Senior Managers, Middle Managers, Assistant Managers, and anyone who is geared towards finding more effective ways to work with others.

Date, Time & Venue:
14 & 15 November 2019 (Thursday & Friday)
9.00 am – 5.00 pm
National Kidney Foundation of Malaysia Training Centre,
C23-03, Block C, 3-Two Square,
No. 2, Jalan 19/1, 46300 Petaling Jaya, Selangor

Learning Objectives
In this programme, participants will learn:

• How to lead actively & effectively
• Gain insight into asking open questions
• Learn team management skills
• Learn to adeptly converse and network with the team
• Learn to recognize team’s Personality Types & communication preferences
• Master adjusting one’s own communication approach based on need
• Develop a win-win mindset

• Group discussions;
• Videos presentation;
• Role plays
• Fun learning activities

Course Outlines
Module 1: What is a Team
A team is a group of individuals, all working together for a common purpose. The individuals comprising a team ideally should have common goals, common objectives and more or less think on the same lines. Individuals who are not compatible with each other can never form a team. They should have similar if not the same interests, thought processes, attitude, perception and likings.
• Group vs Team
• Definition of a team

Module 2: Team Growth
Teams are becoming a key tool for organizing work in today’s corporate world. Teams have the potential to immediately amass, organize, relocate, and disperse. But teams are an effective tool of employee motivation. It is essential to consider the fact that teams develop and get mature over a period of time. Team development creates a captivating atmosphere by encouraging co-operation, teamwork, interdependence and by building trust among team members. This module will help individuals to understand their stages of team development:
• Forming stage
• Storming stage
• Norming stage
• Performing stage

Module 3: Team Management
Team management refers to the various activities which bind a team together by bringing the team
members closer to achieve the set targets. For the team members, their team must be their priority
and everything else should take a back seat. They should be very focused on their goals.
• Team management skill
• Characteristics of a good team
• Team model
• Types of team

Module 4: Building High Performance Team
Not all teams can perform well. The performance of a team is dependent on its team members.
The individuals must be handpicked very carefully to form a high-performance team.
• Synergize
• Win-win situation mindset
• Communication
• Conflict management
• Emotional Intelligence in a team
• The 5 Keys towards building a high-performance team

Trainer Profile

A consultant and social psychologist, Dr. Kamal brings with him 15 over years of experience in the field of training and consultancy. He obtained his degree in University Science Malaysia and later continued with his Masters in Public Health from Wales, UK and then went on to complete is PhD in University Putra Malaysia in Social Psychology. He is an eloquent trainer with the ability to relate the conceptual theory into practical hands-on in real life situation application and combination of activities and learning intervention.

Besides training, Dr. Kamal is very involved in Community Outreach Programmes where he is the Vice Chairman of Federation of Reproductive Health Adolescents Malaysia (FHRAM), Vice Chairman of Perak Family Health Association and is a EXCO Member of Malaysian Children Council. He has a keen interest in young people and Reproductive Health and has presented in 3 International Conferences in this field. With a niche expertise in this area, he is constantly invited by Government agencies to workshops to develop modules on Reproductive Health as well as a speaker on issues pertaining to this subject.

Dr. Kamal is not a new face to the training fraternity as he has carried out extensive training programs for companies like Petronas, Maybank, Westports, Volvo, Johor Port, Sime Tyres, Giant and also a host of many government and local companies. He is known for his approach in delivering his training with current methodologies especially catering to the change in climate of corporate culture. In fact, many companies have continued to engage him due his skills in engaging participants with passion and interest during his workshops. His very popular programs include Corporate Grooming, English as Your Main Language, Bridging Generation Gap and also Unlocking the Iceberg Phenomenon.

Prior to being a Consultant, he was working at a managerial level for several organisations primarily overseeing policy matters, developing templates, operational issue management and developing performance management processes. He has also 8 International publications to his credit as well as authored a module on Leadership for a local academic institution. Due to his background in research, he is able to develop frameworks and tools specifically to cater the needs of his clients. Dr. Kamal has been, and continues to be the preferred choice consultant specialising in corporate excellence and bridging the generation gap at workplace. He works with corporate leaders and human capital division in developing comprehensive Executive Development Programs for employees.

To register, please fill up the registration form and then email to us OR fax it to 03-7960 2359

Certificate of completion will be awarded for those who complete the course

Contact Us
Please do not hesitate to contact us if you have any further queries:
Pn. Khairani / Pn. Farah
Tel: 603-7960 2301 / 02 │ Fax: 603-7960 2359
Email : |

Due Date : 8 November 2019

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